Manager

Mauro Cialone
e-mail: cialone.mauro@gmail.com
China: Mobile (0086) 18321741507
Personal Data:
Id No.: YA0041908 Address: 246 Wuxing Road - 200030
Date of Birth: May 24th, 1985 Shanghai, China
Nationality: Italian

Experience and understanding of online and offline business in China.
Experience and understanding of cruise business in Pacific Asia Area. Development of commercial
partners database and application of sales techniques. Excellent relational skills with clients and suppliers of different nationalities. Strong leadership skills, creativity, motivational skills for teamwork. High degree of responsibility, pro-active.
Experience in Chinese-Italian and Chinese-English translation, oral and written.

Working Experience:

Shanghai, China
COSTA CROCIERE SPA, SHANGHAI REP. OFFICE Jan 2013 – Present
Sales Country Manager South Korea
Responsible for the sales and promotion of cruise industry and Costa Crociere brand in South Korea market. Management of existing travel agencies portfolio and sourcing of new commercial partners.
Practical application of sales techniques and management of agencies sales operations. Development of joint-promotions with air carriers for to provide Fly&Cruise packages to the travel agents.
Responsible for the development of marketing strategies.

FCLUB, JUSHANG E-BUSINESS (SHANGHAI) CO. LTD. Sept 2011 – Jan 2013
Business Development
Responsible for the planning and sourcing for new suppliers in China and abroad by partecipating at international fairs dedicated to the garment industry. Direct support to the Managing Director for the organization of meetings on behalf of the company and providing follow up support for every meeting held, furthermore, serving as an Italian-Chinese business communicator.

ETW INTERNATIONAL June 2012 – Dec 2012
Translator (part-time)
Translation of documents English-Italian.

London, England
CHARLTON HOUSE, CATERING SERVICES LTD. Nov 2008 – Jan 2009
Catering and Hospitality Staff Member
Accountable for the coordination and organization of the cleaning staff.
Responsible for reporting to the Hotel Director about renovations, restorations and maintainement of high quality clean environment.
Responsible for conference rooms catering and bar area.

Rome, Italy
CONSORZIO LIDO DEI GIGLI May 2005 – Sept 2008
Operation Manager, Lifeguard
In charge of standard operation procedures and problem solving related to the management of the
bathing establishment. Handling and control of financial incomes and expenses related to leisure activities. Provide excellent customer service. Support to Lifeguard duties.

Education:

Jiao Tong University Sept – Oct 2012
Project Management Intensive Course
Shanghai, China

University of Rome, La Sapienza Oct 2005 – July 2011
Bachelor Degree in Chinese Language and Culture
Rome, Italy

Shanghai International Studies University Oct 2007 – Apr 2008
Chinese Language and Culture Course
Shanghai, China

Confucius Institute 2006 - 2007
Mandarin Language Course
Rome, Italy

British School Srl 2005 – 2009
English Course
Rome, Italy

Chris Cappell College 1999 – 2003
High School Diploma in Humanities
Rome, Italy

Honors and Achievements:

EU- China Conference on Multilingualism May 19th, 2011
General Directorate for Education and Culture
European Commission, Bruxelles, Belgium

LiSUM Scholarship @Liaoning University, Shenyang, China Feb – Aug 2010
EU Commission and Republic of China
Erasmus Mundus External Cooperation Window - International Students Exchange Program

Languages:

Italian Native language
English Fluent
Mandarin Fluent - HSK level 5
Spanish Fluent
Korean: Basic

Skills:

Working knowledge of Internet and On-line Services
Microsoft Office (Powerpoint, Excel, Word, Outlook)
Lotus Notes